Shipzee Inc. is located in the state of Illinois, USA.

Shipzee is not the manufacturer, seller or distributor of items that can be purchased on the platform or using our services, and is in no way responsible for and does not provide any guarantees regarding products quality.

Shipzee is the intermediary between a client and US online stores and provides services of delivering products from the US online stores to its clients and, therefore, all complaints should be directed to the seller. All conditions for buying, returning, exchanging items, receiving warranty services and other aspects related to the products, as well as changes in prices and discounts depend on the terms and conditions of US online stores. Shipzee has no impact on these terms and can only provide advisory information regarding all questions. For exact terms, please directly contact the US online store from which you have ordered or wish to order.

No. Shipzee provides intermediatory services and is only responsible for damage done to an item during shipping and delivery. Any manufacturing defects should be reported to Shipzee Customer Support, which in turn will contact the seller or will provide you all the information needed to reach out to the seller in order to solve the problem.

Please note: if the seller agrees to issue a full refund due to a manufacturing defect, the refund will only be issued to the client once the defective item is returned back to our US warehouse. Any other fees (shipping, delivery, import, etc.) are non-refundable.

No. Shipzee is an intermediary between the client and US online stores. Shipzee DealZone displays the best currently available offers from US online stores. When you order on Shipzee platform, we buy the goods from US online stores and take care of their safe delivery to applicable countries.